DELIVERY INFORMATION - UK MAINLAND ADDRESS ONLY
FREE DELIVERY ON ALL ORDERS OVER £30
Services used as listed below:
Royal Mail 1st Class Standard delivery - Next day after day of despatch, not guaranteed*
Royal Mail Tracked 24 - Tracked, next day delivery after day of despatch, not guaranteed
Royal Mail Special delivery - Next working day delivery after day of despatch, guaranteed (weekdays only)
Royal Mail Special delivery Saturday - Next working day delivery after day of despatch, guaranteed
*Alcohol products must be delivered on either a Royal Mail Tracked or Royal Mail Special delivery service
LEAD TIME
Items will be despatched within 3 working days after the day that you place your order.
AVAILABILITY
If all or part of your order is out of stock, we will contact you within 48 hours (weekends excluded) of the purchase date to confirm the estimated date of delivery.
RECEIPT OF YOUR GOODS
Upon receipt on of your order any damage must be notified to Vanilla Reindeer Limited within 24 hours of the receipt of the goods otherwise no responsibility will be accepted.
DELIVERY CHARGES
Delivery charges are identified when selected in the checkout before payment is taken