DELIVERY INFORMATION - UK MAINLAND ADDRESS ONLY

FREE DELIVERY ON ALL ORDERS OVER £30

Services used as listed below:

Royal Mail 1st Class Standard delivery - Next day after day of despatch, not guaranteed*

Royal Mail Tracked 24 - Tracked, next day delivery after day of despatch, not guaranteed

Royal Mail Special delivery - Next working day delivery after day of despatch, guaranteed (weekdays only)

Royal Mail Special delivery Saturday - Next working day delivery after day of despatch, guaranteed

*Alcohol products must be delivered on either a Royal Mail Tracked or Royal Mail Special delivery service

LEAD TIME

Items will be despatched within 3 working days after the day that you place your order.

AVAILABILITY

If all or part of your order is out of stock, we will contact you within 48 hours (weekends excluded) of the purchase date to confirm the estimated date of delivery.

RECEIPT OF YOUR GOODS

Upon receipt on of your order any damage must be notified to Vanilla Reindeer Limited within 24 hours of the receipt of the goods otherwise no responsibility will be accepted.

DELIVERY CHARGES

Delivery charges are identified when selected in the checkout before payment is taken